Events
Extreme Customer Loyalty
Presented by PWoW (Professional Women of Williamson County) and the Hampton Productivity Institute, LLC
Wednesday, January 26, 2011
7:30 - 9:00 AM
Seton Williamson Hospital
201 Seton Pkwy.
Round Rock, TX  78665
RSVP here at http://pwownetwork.org


Extreme Customer Loyalty
begins (and ends!) with a
Highly Engaged Workforce!

Ever wonder why some companies retain customers over the long haul - even in a less-than-ideal economy? It's easy to think that the competition has a cheaper price or better product, or that the customer dies, moves, or has a friend in the business. According to current statistics, all of these reasons account for less than 25% of the reasons customers leave!*

Extreme Customer Satisfaction and Loyalty is the result of many factors. However, it all starts with your companies' "People Attributes," which results in an engaged workforce!
Why focus on high employee engagement?
* Source:  Will Maguire  CHA